Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges for Silver Jewellery are Inclusive.
For gemstones we charge Rs. 150 for delivery all over pakistan.

Which payment methods are accepted in the Online Shop?

We do Cash on Delivery for deliveries within Pakistan. For Custom Orders we request Customers for 50 % Advanced payment via bank Account or easy paisa.
We also have Paypal option for International Customers.

How long will delivery take?

We deliver through TCS. Punjab, Some areas of Sindh and KPK, Delivery time is 1 – 3 working days. Far areas like Gilgit and Balouchistan It will take 3 – 5 working days.

What exactly happens after ordering?

Once the Order is placed, Customer will receive a confirmation Call. At this point, you may reconfirm, modify or cancel your order.
After your reconfirmation, your order will be dispatched and will normally take 1 – 3 Working Days.
As a matter of policy, you must pay the Courier agent prior to receiving and opening the sealed package containing your order.
If you have any concerns or comments upon receipt of your order, please contact us immediately, we may ensure your satisfaction.

Do I receive an invoice for my order?

Yes an Invoice is sent along with the parcel

Email Us

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